Thank you for choosing to be part of our community at CyberBrain24 (“Company”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at [email protected].
This privacy policy applies to all information collected through our website cyberbrain24.com, as well as any related services, sales, marketing, or events (collectively referred to as the "Services").
Please read this privacy policy carefully to understand how we handle your personal information.
Table of Contents
- What Information Do We Collect?
- How Do We Use Your Information?
- Will Your Information Be Shared With Anyone?
- Do We Use Cookies and Other Tracking Technologies?
- How Long Do We Keep Your Information?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do We Make Updates to This Policy?
- How Can You Contact Us About This Policy?
1. What Information Do We Collect?
Personal Information You Disclose to Us:
We collect personal information that you voluntarily provide when using our Services, expressing interest in our products and services, participating in activities, or contacting us. This may include:
- Publicly Available Personal Information: Name, address, email address, phone number, etc.
- Personal Information Provided by You: Passwords, contact preferences, and other similar data.
- Payment Data: Information necessary to process payments, such as credit card numbers and billing addresses.
Information Automatically Collected:
We automatically collect certain technical information when you visit or use our Services, including:
- IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and other related data.
Service-Specific Data:
For certain services like IT solutions, hardware repair services, software solutions, and CCTV installations, we may collect additional information required to fulfill your service requests, such as device information, network configurations, and service histories.
2. How Do We Use Your Information?
We use the information we collect for a variety of purposes, including to:
- Facilitate account creation and logon processes.
- Fulfill and manage your product orders and service requests.
- Manage user accounts and provide requested services such as IT support, hardware repairs, and software solutions.
- Respond to customer inquiries, offer customer support, and resolve any issues.
- Improve, personalize, and optimize our Services.
- Communicate with you for marketing, promotions, and relevant updates regarding our services.
- Ensure legal compliance and maintain the integrity of our Services.
3. Will Your Information Be Shared With Anyone?
We may share your information in the following situations:
- Consent: If you provide explicit consent for us to share your personal data for a specific purpose.
- Legitimate Interests: When it is necessary to achieve our legitimate business interests, such as improving our Services.
- Performance of a Contract: To fulfill the terms of any contract with you, such as processing your order or providing services.
- Legal Obligations: If required to comply with applicable laws, regulations, or legal requests.
- Third-Party Service Providers: We may share information with trusted third-party vendors or service providers who assist us in delivering our Services (e.g., payment processors, shipping providers).
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies, pixels, and other similar tracking technologies to improve and personalize your experience with our Services. For detailed information on how we use cookies and how you can manage your cookie preferences, please refer to our Cookie Policy.
5. How Long Do We Keep Your Information?
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer have a legitimate business need to process your personal information, we will securely delete or anonymize it.
6. What Are Your Privacy Rights?
You have the right to:
- Review, update, and correct the personal information we have collected.
- Request the deletion of your personal information, subject to legal restrictions.
- Opt-out of marketing communications by following the instructions in the communication or by contacting us directly.
- Request information on the processing of your personal data.
To exercise your privacy rights, please contact us at [email protected].
7. Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track feature. Currently, we do not respond to Do-Not-Track (DNT) browser signals. If a standardized approach to online tracking is adopted in the future, we will update our practices accordingly.
8. Do We Make Updates to This Policy?
We may update this privacy policy from time to time. Any updates will be posted on this page, and the "Last Updated" date will reflect the most recent changes. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
9. How Can You Contact Us About This Policy?
If you have questions or comments about this policy or need further clarification, please contact us at:
- Email: [email protected]
- Phone: +88 01804 194644
This privacy policy outlines how CyberBrain24 collects, uses, and protects your personal information while ensuring transparency and compliance with privacy regulations. By using our services, you agree to the terms outlined in this policy.